Privacy Statement

INTRODUCTION
At Impress Printing Works we understand your need for appropriate protection of your personally identifiable info ("Personal Information") and your desire to understand how we use the Personal Information that you provide. Impress Printing Works has prepared the Privacy Policy so that you can understand our practices and policies.

COLLECTION, USE & TRANSFER OF INFORMATION
As used here, “Information” means any personal information that may be used to identify a particular individual. Examples are names, home and email addresses, phone numbers or other contact information.

You can use Impress Printing Works’s web site (the “Site”) without giving Impress Printing Works any Personal Information about yourself. If you choose to provide us with your Personal Information Impress Printing Works may collect and use that Personal Information to provide you with products or services, to bill you for products and services you request, to market product and services which we think may be of interest to you, or to communicate with you for other purposes. Impress Printing Works may also transfer that Personal Information within the Impress Printing Works group of companies, or to our affiliated companies or to certain Impress Printing Works’s service providers. This Personal Information may travel across national borders. We may transfer Personal Information in connection with a business sale if Impress Printing Works or its assets or a line of business is acquired by or merged with another company.

ACCEPTANCE OF PRIVACY POLICY
By using the Site and services, you signify acceptance of this Impress Printing Works Privacy Policy. If you do not agree or are not comfortable with any policy described in this document your only remedy is to discontinue use of the Site. Impress Printing Works reserves the right to modify this Privacy Policy at any time. Your continued use of any portion of the Site following notification or posting of such changes will constitute your acceptance of those changes.

COOKIES & TRACKING TECHNOLOGIES
All of the web pages utilize “cookies” and other tracking technologies. A “cookie” is a small file stored on the user’s computer that may be used to track use of this web site. Some cookies may store Personal Information provided by a web user. Cookies make your experience easier by saving your preferences. The most commonly used Internet browsers allow you to control or prevent the creation of cookies. You may find information on blocking cooking in your browser’s “Help” file.

We also may use tracking technologies to record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; “clickstreams”; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our web site and your web experience and better understand and respond to our users’ needs and desires. We may also analyze information that does not contain Personal Information for trends and statistics. Your IP address is also used to help identify your company and to gather broad demographic information.

TYPES OF COOKIES USED ON impress.ie
(i) Strictly Necessary Cookies
These Cookies are essential in order to enable you to move around impress.ie and use its features, such as accessing secure areas of the website.

(ii) Performance Cookies
These Cookies collect information about how visitors use impress.ie - for instance which pages visitors go to most often, and if they get error messages from web pages. These Cookies don't collect information that identify a visitor. All information these Cookies collect is aggregated and therefore anonymous. It is only used to improve how impress.ie works.

(iii) Functionality Cookies
These Cookies allow impress.ie to remember choices you make (such as your billing country, delivery country for orders) and provide enhanced, more personal features. For instance, applying VAT in your cart.

(iv) Targeting/Advertising Cookies
impress.ie do not use these cookies in any part of our website.

LIST OF COOKIES USED ON www.impress.ie
PHPSESSID:
The PHPSESSID cookies are created/sent when a user 'session' is created. When you enter the site for the first time you are assigned a PHPSESSID cookie. This cookie stores details such as:

• Your IP Address
• The time you arrived on the site
• Your billing country
• Your delivery country
• If you have been in the checkout area
• If you logged in to a customer account
• The pricing method that you wish to view
• If VAT is to be applied to your order

This session cookie has a timeout that expires if there has been no activity between your computer and our website in excess of one hour. This cookie is reset if you complete an order on impress.ie.

__utma:
This cookie keeps track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred. Google Analytics uses the information from this cookie to calculate things like Days and Visits to purchase. This cookie is what’s called a 'persistent' cookie, as in, it is not set to automatically expire unless removed by the user.

'__utmb' and ''utmc':
The B and C cookies work together to calculate how long a visit takes. __utmb takes a timestamp of the exact moment in time when a visitor enters a site, while __utmc takes a timestamp of the exact moment in time when a visitor leaves a site. __utmb expires at the end of the session. __utmc waits 30 minutes, and then it expires. You see, __utmc has no way of knowing when a user closes their browser or leaves a website, so it waits 30 minutes for another pageview to happen, and if it doesn’t, it expires.

__utmz:
__utmz keeps track of where the visitor came from, what search engine was used, what link was clicked on, what keyword was used, and where the visitor was in the world when the website was accessed. It expires in 6 months. This cookie is how Google Analytics knows to whom and to what source / medium / keyword to assign the credit for a Goal Conversion or an Ecommerce Transaction.

For more detailed information on cookies, visit www.allaboutcookies.org

OUR THIRD-PARTY DATA PROCESSORS
As mentioned before, we use Google Analytics to track users on our website and to process personal data on our behalf. Google is based in the USA and is EU-US Privacy Shield compliant.

• Google (Privacy policy)
  

FOR ORDERS PACES ON-LINE
nformation collected is used to complete transactions that you request. If you purchase products from our website, you must provide certain information which is added to our internal ordering systems. All personal details stated below are encrypted within our on-line database.

Payment card details are destroyed once verified, they are processed by Global Payments and Impress Printing Works cannot access your card or payment details.

It may be necessary to share the user’s personal information with outside shipping companies or other relevant companies that Impress Printing Works contracts to deliver orders.

FOR ON-INE ACCOUNT HOLDERS
If you decide to open an on-line account with Impress Printing Works, we will request personal details to create your account. A live email account must be used to validate the account details. All the details supplied to Impress Printing Works can be used where indicated, to receive electronic promotional material or conventional promotional material. All personal details are encrypted in our on-line database. Impress Printing Works cannot access your password. You can reset your password using the 'Forgot my Password' button in the customer login page.

When you supply us with your address, we may use your address to send you promotions or offers pertaining to new product launches, catalogues or other promotional material.  

PCI COMPLIANCE
Impress Printing Works uses PCI Compliant third-parties to process card payments on our website. Our providers are PCI compliant to protect your card data. Impress Printing Works must also do regular attestments of the PCI compliance of this website.

PREVENTION OF FRAUD
Impress Printing Works reserves the right to co-operate with local, national or international law enforcement authorities in the investigation of improper or unlawful activities.

If a specific investigation requires personal information to be supplied, it may be necessary to disclose personal information relating to those individuals.

SECURITY
It is our policy to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access or disclosure and to protect against any loss, misuse or alteration of the information.

Impress Printing Works does not intend to sell, rent or market your Personal Information to third parties who are not bound to act on our behalf without your prior consent.

Impress Printing Works will use the necessary security safeguards to protect personal information against loss, theft and unauthorised access. Any personal information supplied provided by you is exchanged on a secure server using SSL (Secure Socket Layer) encryption and database encryption. It is important to note that an e-mail is NOT a secure means to send personal information as it is not encrypted.

How we store your personal information
All identifiable data entered on our website is stored in our database in an encrypted format. Only with the correct use of encryption keys can this data be presented back to you or to our CMS administrators. All personal data is only available through the 256bit SSL connection using encrypted passwords.

Your personal information is encrypted in our website database and only authorised website users can access your details through a password protected service. All services where your details are being requested by Impress Printing Works are processed through our secure server using Secure Socket Layer (SSL) encryption.

REMOVAL/MODIFICATION OF INFORMATION
You can remove your Personal Information from our database, so you will not receive future communications by sending a letter or e-mail to the addresses listed below [under QUESTIONS]. You can also modify your Personal Information that we have previously gathered by sending such a letter or e-mail.

You also have the right to delete your on-line account for users who have a registered account with impress.ie. This can be done by accessing your online account.

QUESTIONS
This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.

If you have any comments or questions regarding our Privacy Policy or any of your Personal Information, please contact us at info@impress.ie

RELEVANT LEGISLTATION
This website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

• EU Data Protection Directive 1995 (DPD)
• EU General Data Protection Regulation 2018 (GDPR)
• Irish Data Protection Act 1993 (DPA)

This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well.